Intermec CK31 Manual do Utilizador Página 134
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Chapter 5 — Troubleshooting and Maintaining the CK31
CK31 Handheld Computer User’s Manual 117
Problems While Operating the CK31 (continued)
Problem Solution
The blue Ready-to-Work
indicator is off.
Try these possible solutions:
• The Ready-to-Work application (such as TE
2000) has not loaded successfully. For help, see the
documentation or online help for the application.
• The CK31 is not running a Ready-to-Work
application.
The blue Ready-to-Work
indicator is blinking.
Try these possible solutions:
• The Ready-to-Work application (such as TE
2000) may be running, but is not connected to a
host. Verify that the application is properly
configured to communicate with the host.
• The CK31 may be connected to the network
through an ActiveSync connection because it is not
SmartSystems-enabled. Upgrade the CK31 to
make it SmartSystems-enabled.
The blue Ready-to-Work
indicator is on.
A connection has been established, and all network
connections are active. There is nothing to
troubleshoot.
Problems While Configuring Security
If you have trouble configuring the computer for security, check
these problems and possible solutions.
Problems While Configuring Security
Problem Solution
You are using static WEP keys
and you have a strong connection
to the access point, but you
cannot communicate with it.
Make sure that you are using the correct static WEP key.
Sometimes you can see the strong signal strength and
security enabled icon (
) even though you have the
WEP key set incorrectly.
You are setting up multiple access
points in a network, with different
SSIDs, and the connection fails.
The CK31 does not save WEP key values when you
change the SSID. Re-enter the WEP key value after you
change the SSID and save your changes. You should now
be able to connect to the different access points.
- CK31 Handheld 1
- Computer 1
- User’s Manual 1
- Document Change 4
- Contents 10
- Before You Begin 12
- Global Services and Support 13
- Telephone Support 14
- Related Documents 15
- Patent Information 15
- Other Copyright Information 16
- Using the CK31 Handheld 18
- CK31 Handheld Computer 19
- What’s New? 21
- Using the Battery 21
- Maximizing Battery Life 23
- Using the Keypad 24
- Using the Color-Coded Keys 27
- Capitalizing All Characters 28
- Using the Power (I) Key 29
- Using the Touch Screen 32
- Using the Stylus 33
- CK31 Screen Icons 34
- Repositioning a Window 35
- Calibrating the Touch Screen 36
- CK31 Status Lights 37
- Understanding the Beeps 38
- Scanning Bar Codes 39
- *123456* 41
- PDF417 Test Bar Code 42
- *123456789abcdefg* 42
- Scan button 44
- Good Read light (green) 44
- Aiming beam 44
- Laser pointer 46
- Serial adapter 48
- DB9 connector 48
- Installing the SD Card 51
- Configuring the CK31 54
- Opening Intermec Settings 57
- Restoring Default Settings 59
- Exiting Intermec Settings 60
- CK31 in a UDP Plus Network 64
- Turning On Bluetooth Power 68
- Ethernet 75
- CK31 CK31 75
- Configuring Security 76
- Using WPA Security 79
- Using 802.1x Security 84
- Using LEAP Security 87
- Using Static WEP Security 88
- Loading a Certificate 90
- Disabling Security 94
- Developing and Installing 96
- Applications 96
- Developing a New Application 97
- Backing Up Your Files 108
- Upgrading Your CK31 109
- Running Diagnostics 112
- 802.11 Information 114
- Authentication Information 114
- Battery Information 115
- Boot Code Version 117
- Configuration Table 118
- CPU Monitor 119
- CPU Registers 119
- Display Test 120
- Installed Fonts 121
- Intermec Value Version 121
- Keypad Test 122
- LED Test 123
- Network Information 123
- Network Test 124
- Operating System Version 124
- Ping Utility 125
- Radio Driver Version 126
- RAM Information 126
- RAM Monitor 127
- SD Card Memory Test 127
- Sound Test 128
- Troubleshooting and 130
- Maintaining the CK31 130
- Troubleshooting the CK31 131
- Problems and Solutions 132
- Booting the CK31 142
- 3 Wipe dry 144
- Specifications 146
- Appendix A — Specifications 147
- Bar Code Symbologies 148
- Minimum Reading Distances 155
- Accessories for the CK31 156
- Default Settings 164
- Default Configuration 165
- Reprogramming the Keypad 172
- Creating Keypad Macros 186
- Recording a Keypad Macro 187
- *075207-006* 208
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